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Try 8 Real Questions From CompTIA A+ Core 2 (220-1202) - 500 Questions & Answers with Full Rationale

These are unedited questions from the full 500-question set, pulled from across every exam domain. Click a question to reveal the answer and the full rationale for every option, exactly as it appears in the PDF.

Question 1 · Operating Systems

A Mac needs to reinstall macOS by downloading recovery tools from Apple servers. Which startup method is BEST?

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A: Safe Mode is for troubleshooting an installed macOS, not reinstalling from Apple servers.

B: Macs use different firmware/recovery mechanisms than a "BIOS recovery partition."

C: Windows PE is for Windows systems.

D (Correct): Internet Recovery downloads recovery tools/installer from Apple servers.

Question 2 · Operating Systems

A technician is asked to move a workstation from Windows 11 Home to Windows 11 Pro while keeping all applications, settings, and user data. Which method should be used?

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A: Restoring another machine's image replaces the user's environment entirely and raises driver and licensing problems.

B: Reset with keep-nothing deliberately removes applications and data and does not change edition.

C (Correct): Home to Pro is a supported in-place edition upgrade; entering a Pro product key or purchasing through the Store unlocks the edition and preserves apps, settings, and data.

D: A clean install wipes the existing installation, losing applications and settings.

Question 141 · Security

A technician needs to reduce malware risk from websites that try to exploit outdated browsers. Which is BEST?

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A: Disabling the browser sandbox increases risk.

B: Turning off Windows Update increases vulnerability.

C (Correct): Keeping browsers updated and enabling built-in anti-phishing features reduces exposure to known web exploits.

D: Letting users bypass security warnings increases risk.

Question 142 · Security

A technician is asked to remove administrative rights from daily user accounts while still allowing elevation when needed with tracking. Which is BEST?

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A: Disabling UAC reduces protection.

B: Shared admin accounts reduce accountability.

C (Correct): Separate admin accounts improve security and accountability while allowing controlled elevation.

D: Storing passwords insecurely increases risk.

Question 281 · Software Troubleshooting

A user says they cannot access a website by name, but other sites work. The technician suspects a cached bad DNS entry. What should be done?

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A (Correct): Flushing DNS clears cached entries and can resolve name resolution issues.

B: Formatting is destructive and unnecessary.

C: Monitor hardware is unrelated.

D: The firewall isn't the typical cause of DNS caching issues.

Question 282 · Software Troubleshooting

A user reports their account keeps getting locked out. The technician discovers an old phone still configured with the user's email using an outdated password. What should be done?

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A: Disabling the lockout policy weakens security.

B: Hardware replacement is unrelated.

C (Correct): Stale saved credentials commonly trigger repeated lockouts; fixing the source resolves it.

D: Windows Update is unrelated to the lockouts.

Question 396 · Operational Procedures

A ticketing system is enhanced so that AI automatically suggests a category and severity as the technician types the issue description. This BEST describes which concept?

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A: Identity synchronization replicates user accounts between directories.

B: Data loss prevention inspects and blocks sensitive data from leaving the organization.

C (Correct): Embedding AI capability directly into an existing business application so it assists within the normal workflow is application integration.

D: Zero Trust is an access control model requiring continuous verification.

Question 397 · Operational Procedures

A technician needs to restore a single folder from a backup without overwriting newer files elsewhere. Which restore type is BEST?

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A: A bare-metal restore overwrites the full system state.

B: Firmware rollback is unrelated.

C: Defragmentation is unrelated.

D (Correct): File-level restores allow selecting specific folders/files without restoring the whole system.

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